Privacy, Cookie and Data Protection policy
Ordering with NAOT Natural Footwear Centre
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about you to any outside party save to regulatory authorities as required by law. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
As an alternative, you can contact us by telephone to place your order. Telephone +44 (0) 208 731 9489 during 8.30am – 5.30pm durnig our normal opening hours. We may be closed on local and public holidays.
Right to prevent marketing
NAOT Natural Footwear Centre will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order.
If you consent during the registration process, or online ordering process, we may retain your personal details only for our own marketing purposes, and contact you with relevant information which may be of interest to you.
If you do not consent, information you enter into our registration forms may be collected and stored briefly by us only so that we may contact you in relation to the nature of your attempted transaction, even if you do not confirm the transaction. This may be used to send operational emails to enquire as to why the purchase was not completed.
We will not use this data for any other purpose, we will not store it for longer than necessary and we certainly will not share it with any other company. Our aim is simply to provide you with the highest level of service that we can.
What About Cookies?
Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customise our service to make your experience easier and quicker.
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org
for detailed guidance.
The following information describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete NAOT Natural Footwear Cente cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)
We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled, various functions on the site will no longer work as designed. More information on session cookies and what they are used for at http://goo.gl/7jbXw
Persistent Cookies for Site Analytics and Performance
We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://goo.gl/ek47W
On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, and others. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of NAOT Natural Footwear Centre. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on NAOT Natural Footwear Centre’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting NAOT Natural Footwear Centre, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
How Secure Is my Payment Information?
All of our payments processing is handled by Paypal. Your details will be processed using Paypal secure systems that are Payment Card Industry Data Security Standard (PCI DSS) compliant. We do not store any cardholder data - we simply receive confirmation of your payment from Paypal.
"PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers".